When Windows users try a VPN for the first time, the most common confusion isn't whether to use one—it's what to click after installing. The client is installed, the subscription is purchased, but no article explains what you should see at each step. This guide breaks down the entire process from download to auto-start, with expected results at every step, so you can follow along and get it done.
Before You Start: Confirm These Three Things
Before you begin, make sure you have these three things ready—missing any one of them will stop you in your tracks:
- A Windows PC. Windows 10 or Windows 11 both work—no special configuration needed.
- A VPN subscription. If you don't have one, you can use the free trial to test line quality first.
- A browser. Edge or Chrome both work—you'll use it to download the client and verify your IP.
Here are a few numbers to keep in mind about the subscription:
If you don't have a subscription yet, try it before you decide. VPNAN offers a 60-day money-back guarantee, so if it's not right for you, you can get a refund.
Download and Install the Windows Client
Step 1: Open the official download page
Type VPNAN's official website address (vpnan.com) into your browser's address bar, then find the "Download" or "Client" section.
Step 2: Download the Windows version
Click the "Download Windows Client" button to get a .exe installer. Double-check the filename—don't download a .zip archive (unless you specifically need the portable version).
Step 3: Run the installer
Double-click the .exe file. Windows may show a SmartScreen prompt—click "More info" → "Run anyway". This is Windows' standard check for newly installed programs, not a virus warning.
Step 4: Follow the prompts to finish installing
The installer will guide you through choosing an installation directory and creating a shortcut. The default options are fine—no need to change anything. After installation, the client icon will appear on your desktop.
After installation, use this checklist to confirm:
- ✅ The installer came from the official website, not a third-party download site
- ✅ The client installed cleanly and launched without issues
- ✅ The client icon appeared on your desktop and opens when double-clicked
Importing Your Subscription: Two Ways
Once the client is installed, you need to import your subscription so the client knows which servers are available.
Method 1: Log in within the client
Open the client and find the "Log in" or "Import subscription" option. Enter your account details and the client will automatically fetch your subscription. This works well for first-time use, but requires manually entering your account credentials.
Method 2: Paste the subscription link
This is the more common method. Open your provider's dashboard in a browser and find the "Subscription link" or "Subscription URL". This is usually a long URL starting with https://. Copy it, go back to the client, click "Add subscription" or "Import subscription", paste the link, and confirm.
The client will parse the subscription link and automatically fetch the server list. You don't need to manually distinguish between protocols (such as Shadowsocks, VMess, Trojan, VLESS, Hysteria2, TUIC)—the client handles them automatically.
What if the import fails?
- Check that the link was copied in full (from
https://to the end) - Check that your network is working (importing requires an internet connection)
- Try copying it again and pasting once more
Choose a Server and Connect
After a successful import, the client will display the server list. Servers are usually labeled with country/region, protocol type, and latency. For your first connection, follow these steps in order:
- Choose your target region. If you're accessing a US site, pick a US server; if you're accessing a Japanese site, pick a Japanese server. Server names usually include a country code or city name.
- Check the latency. The client shows a ping value for each server—the lower the number, the faster the response. Prioritize servers with latency below 100ms.
- Prioritize IEPL dedicated lines. IEPL lines use international Ethernet dedicated circuits, which are more stable than regular relay routes—ideal for cross-ocean access and streaming.
- Click Connect. Once connected, the client status will change to "Connected" and the system tray icon will change too.
Server type comparison:
| Server type | Latency | Stability | Best for |
|---|---|---|---|
| IEPL dedicated line | Low | High | Cross-border access, streaming, remote work |
| Relay route | Medium | Medium | Everyday browsing, email |
| Direct connection | Varies | Low | Temporary use, not recommended |
Verify It Works
After connecting, don't just trust the client's "Connected" status—actually verify it.
Verify your IP location
Open a browser and visit an IP lookup site (just search "IP address lookup"). Check whether the displayed IP location matches the server you selected. If it shows your local city, the connection isn't working.
Check for DNS leaks
Press Win + I to open "Settings", go to "Network & Internet", select your current network (Ethernet or Wi-Fi), click "Properties", and find the DNS server address. If the DNS address was assigned automatically by the client (usually a private address like 10.x.x.x or 172.x.x.x), your DNS is going through the VPN tunnel. If it shows your local ISP's DNS, there may be a DNS leak.
Verify the target website
Open the website you actually need to access and confirm the page loads properly and shows content for the expected region. For example, when visiting Netflix, you should see the US or Japan content library.
Verification checklist:
- ✅ Your IP location now matches the selected server's country/region
- ✅ The DNS address is assigned by the client, not your local ISP's DNS
- ✅ The target website loads properly and shows content for the expected region
Set Up Auto-Start
If you want the VPN to connect automatically every time you start your computer, there are three ways to do it.
Method 1: Enable it in the client settings
Open the client, go to "Settings" or "Preferences", find the "Start on boot" option, and turn it on. This is the simplest method—try it first.
Method 2: Enable it in Windows Settings
- Press
Win + Ito open "Settings" - Go to "Apps" → "Startup"
- Find the VPN client and toggle the switch to "On"
Method 3: Enable it in Task Manager
- Press
Ctrl + Shift + Escto open Task Manager - Switch to the "Startup apps" tab
- Find the VPN client, right-click it, and select "Enable"
Common Issues and Fixes
Can't access any websites after connecting
First check the client logs to confirm whether an IP address was assigned successfully. If it failed, try switching servers or restarting the client. If that doesn't work, check whether your system firewall is blocking the client's network activity.
Speed is very slow
International routes tend to get congested during peak evening hours (19:00-23:00). Try switching servers or picking a node with lower latency. If all servers are slow, check whether your local network is working properly.
Some websites won't open
Some websites detect your access source. If a target site won't open, try switching to a server in that site's region. If it still doesn't work, the server may be blocked by the site—just switch to a different one.
Summary
At this point, you've completed the entire setup from installing the client to auto-start. This article covered the five most common steps for Windows users, each with expected results so you can check your progress.
If you run into issues along the way, first check whether your subscription link is valid and whether you selected the right server, then consider DNS or system-level causes. VPNAN offers 120+ countries / 230+ servers, starting at ¥9.9/month, with a 60-day money-back guarantee. If it's not right for you after trying it, the refund process is straightforward.